Help Center

Find answers to common questions or reach out to our support team.

Getting Started

Click 'Get Started' on the homepage, enter your email, name, and location, then verify your email address. It takes less than a minute!

Your first year is completely free with full access to all features. After that, basic matching remains free with optional premium features for enhanced visibility and analytics.

During signup or in your profile settings, select your skill level: Beginner, Intermediate, Advanced, or Elite. Be honest - it helps you find better matches!

Finding Players

We match you with players based on skill level, location, and availability. Set your available times, and we'll suggest compatible players nearby.

Yes! You can set your preferred playing radius in your profile. We'll only show players within that distance.

Visit their profile and click 'Message' to start a conversation. You can discuss match details, courts, and timing.

Matches & Scheduling

Once you've connected with a player, propose a time and court through the messaging system. Both players confirm, and it's added to your calendar.

Yes! Enable calendar sync in your profile settings to automatically add confirmed matches to Google Calendar, Apple Calendar, or Outlook.

Please cancel at least 24 hours in advance through the match details page. Frequent last-minute cancellations may affect your reputation score.

Account & Privacy

Go to Profile > Settings > Account to update your email address or password. You'll need to verify any new email address.

Yes, you can delete your account in Profile > Settings > Delete Account. This action is permanent and removes all your data.

Other registered users can see your public profile (name, skill level, general location). Your exact address and contact info are never shared.

Still need help?

Our support team is here to help you with any questions.

Contact Support →